Loader

Privacy Policy


Last Updated: 18 September 2026

OLVIZ (“OLVIZ”, “we”, “our” or “us”) values your trust and the privacy of your information. This Privacy Policy explains how we may collect, use, protect, and share your information when you use the OLVIZ website, mobile application, or our related digital services.

OLVIZ is a B2B Garment Marketplace, where garment manufacturers can list their products and retailers, traders, and wholesalers can search for and purchase products according to their business requirements.

Please read this Privacy Policy carefully before using OLVIZ services. By using OLVIZ, you accept the collection and use of information as described in this policy.

1. What Information We Collect

Depending on how you use OLVIZ, we may collect different types of information.

1.1 Account and Registration Information

When you create an account on OLVIZ, we may obtain the following information as required:

  1. Name
  2. Mobile Number
  3. Email Address
  4. Password or Authentication-related Information
  5. Business Name
  6. Type of Business
  7. Business Address
  8. GST-related Information
  9. PAN-related Information
  10. Billing-related Information
  11. Delivery-related Information
  12. Other Required Business Information

2. Manufacturer and Seller Information

If you register on OLVIZ as a manufacturer or seller, additional information related to your business and products may be collected.

This may include:

  1. Business and Firm Name
  2. Contact Person Information
  3. Manufacturing Unit or Office Details
  4. Business Address
  5. GST and Tax-related Information
  6. Bank or Payment-related Details
  7. Product Information
  8. Product Images
  9. Brand-related Information
  10. Product Price
  11. Size, Color, and Other Product Details
  12. Business Documents
  13. Verification-related Information

This information may be used to operate your manufacturer or seller account, display products on OLVIZ, and facilitate business activities.

3. Buyer Information

If you use OLVIZ services as a retailer, trader, wholesaler, or other business buyer, we may collect information related to your purchases and business.

This may include:

  1. Purchase History
  2. Order Details
  3. Product Preferences
  4. Quantity and Purchase-related Information
  5. Billing Details
  6. Delivery Address
  7. Payment-related Information
  8. Business Communication with the Manufacturer or Seller
  9. Support or Complaint-related Information

4. Payment-related Information

When you make a payment through OLVIZ, certain payment-related information may necessarily be processed.

Sensitive information related to payment cards, banking, or other payment methods may be processed through authorized payment service providers as required.

OLVIZ may use authorized third-party payment services to complete the payment process.

5. Technical and Usage-related Information

When you use the OLVIZ website or application, certain technical information may be automatically collected.

This may include:

  1. IP Address
  2. Device Information
  3. Browser Type
  4. Operating System
  5. Pages Viewed on the Website
  6. Features Used
  7. Login and Session-related Information
  8. Referral Source
  9. Date and Time-related Information
  10. Technical Data Related to Website Usage

This information may be used to improve the security, performance, and user experience of the platform.

6. Cookies and Similar Technologies

OLVIZ may use cookies and similar technologies to operate the website and application more effectively.

These may be used for the following purposes:

  1. Maintaining Login Sessions
  2. Remembering User Preferences
  3. Understanding Website Performance
  4. Identifying Technical Issues
  5. Assisting with Security
  6. Analyzing Platform Usage

You can control cookies through your browser or device settings. However, disabling certain cookies may affect some features of OLVIZ.

7. Why We Use Your Information

OLVIZ may use your information only for appropriate business and service-related purposes.

These purposes include:

  1. Creating and Operating Your Account
  2. Verifying Your Identity or Business
  3. Listing and Displaying Products
  4. Processing Orders
  5. Facilitating Payments
  6. Assisting with Product Delivery
  7. Facilitating Business Communication Between Buyers and Manufacturers
  8. Providing Customer Support
  9. Handling Complaints and Dispute-related Matters
  10. Maintaining Platform Security
  11. Detecting Fraud or Unauthorized Activity
  12. Improving the Website and Application
  13. Developing New Features and Services
  14. Sending Necessary Business Communications
  15. Complying with Applicable Laws and Legal Obligations

8. Use of Information Between Manufacturers and Buyers

The primary purpose of OLVIZ is to facilitate digital business communication between garment manufacturers and business buyers.

Therefore, information necessary for an order, product, or business process may be shared or made available to the relevant parties.

For example, information necessary to complete an order may be shared with the manufacturer, buyer, logistics service provider, or payment service provider.

We will try to make available only the information that is necessary for the relevant service or business process.

9. Who We May Share Information With

OLVIZ may share or make your information available under the following circumstances:

Service Providers

With authorized service providers that provide payment, logistics, technical support, communication, hosting, verification, analytics, and other necessary services.

Business Transactions

Necessary information may be shared with the relevant manufacturer, seller, or buyer to complete an order or facilitate a business process.

Legal Requirements

If providing information is required under any law, court order, government authority, or statutory process.

Security and Fraud Prevention

For investigating and preventing fraud, unauthorized activity, security risks, or other unlawful activities.

Business Changes

If there is a merger, acquisition, restructuring, transfer, or other business change involving OLVIZ or its business, information may be transferred to the relevant entity in accordance with applicable law.

10. We Do Not Sell Your Information

OLVIZ does not intend to sell your personal information to any third party solely for its independent marketing or advertising purposes.

Where required by law or with your consent, your permission may be obtained in accordance with applicable requirements.

11. Information Security

OLVIZ makes reasonable efforts to adopt appropriate technical and administrative security measures to protect your information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no digital system on the internet can be guaranteed to be completely secure. Therefore, we do not guarantee complete security, but we make reasonable efforts to protect your information.

12. Your Responsibility

You should ensure that:

  1. Your account information is accurate.
  2. Your mobile number and email address are up to date.
  3. Your login details are secure.
  4. Your password or OTP is not shared with any other person.
  5. OLVIZ is immediately informed of any unauthorized activity through your account.

If you provide OLVIZ with information belonging to another person, you must ensure that you have the appropriate authority or permission to do so.

13. Third-Party Websites and Services

Links to third-party websites, payment services, logistics services, or other external platforms may be available through certain services or features on OLVIZ.

Such third-party platforms may have their own privacy policies and terms.

OLVIZ is not responsible for the privacy practices of such third-party websites. It is advisable to read the relevant policy before using any external website.

14. Communications and Business Messages

OLVIZ may send you important messages related to your account, orders, payments, products, security, services, or other necessary activities.

Where applicable, promotional, offer-related, or other marketing communications may also be sent to you based on your consent.

You may request to opt out of such promotional communications through the available options.

15. Children's Privacy

The OLVIZ platform is primarily designed for business users and adult business buyers and manufacturers.

We do not intentionally intend to collect personal information from individuals who are not eligible to use our services under applicable law.

16. How Long We Retain Information

OLVIZ may retain your information for the period necessary for your account, business transactions, providing services, legal obligations, dispute resolution, security, and legitimate business requirements.

After the required period has expired, information may be deleted, securely destroyed, or anonymized in accordance with applicable law and our internal procedures.

17. Rights Related to Your Information

Subject to applicable law, you may exercise certain rights regarding your personal information, such as:

  1. Obtaining information about your information
  2. Correcting inaccurate information
  3. Requesting changes to your information where available
  4. Requesting deletion of information in certain circumstances
  5. Opting out of marketing communications
  6. Requesting withdrawal of your consent, where consent is the basis

You may contact OLVIZ for such requests. Certain information may need to be retained due to legal or business requirements.

18. Changes to the Privacy Policy

OLVIZ may make changes to this Privacy Policy from time to time to include new services, technological changes, legal requirements, or changes in our business processes.

The revised policy will be published on this same page, and the “Last Updated” date given above may be updated.

We advise users to review this policy periodically.

19. Contact Us

If you have any questions or requests regarding this Privacy Policy, your information, your account, or OLVIZ's privacy practices, you may contact us.

Email: info@olviz.in

Phone Number: +91 9296934823